Metal & fineness
The type of metal and its fineness — for example 9ct, 18ct or 22ct gold — strongly influence value.
Gold collection
Rather not post your gold?
Ask whether a collection can be arranged. We will confirm availability for your postcode and explain each step before anything is agreed.
The process
How collection enquiries work.
- 01
Enquire
Call or use the form, giving your postcode and a description of your items.
- 02
Check availability
We confirm whether a collection can be arranged for your area.
- 03
Agree arrangements
If available, a time and the applicable collection terms are confirmed with you in advance.
- 04
Assessment & offer
Your items are assessed and an offer made for you to review. The choice is yours.
Helpful to have ready
Before you request a collection.
- Your full postcode
- The types of item you have
- An approximate quantity or weight, if known
- Photos of the items and any visible marks
- A note of any items you wish to keep separately
Important guidance
Before you send anything.
Keep your own record
Photograph each item and keep a written list of what you are sending, including any marks you can see.
Use the agreed method
Only send or hand over items using the postal or collection method confirmed with you for your enquiry.
Send only what's needed
Do not include cash, and avoid enclosing unnecessary personal documents or information.
Read the terms first
Make sure you have reviewed the applicable terms, including returns and payment, before sending valuable items.
Unsure about anything? Call 07960 148124 before you send.
Transparency
How valuations are reached.
There are no headline rates or guarantees here. A valuation depends on what your items are made of, how much they weigh and what assessment shows. You stay in control: nothing is sold until you have reviewed the offer and chosen to accept it.
Weight
The weight of precious metal in an item is a key part of how any offer is calculated.
Assessment
Each item is examined individually. Stones, fittings and non-gold parts are taken into account.
Your review
You receive an offer to consider. Please review it, and the applicable terms, before agreeing to sell.
Collection enquiry
Ask about a collection.
Tell us your postcode and what you would like assessed. We will let you know whether a collection can be arranged and what happens next.
- Enquiring is free and places you under no obligation.
- Clear photos, including any marks, help us understand your items.
- Any offer depends on assessment and the applicable terms.