Privacy Policy

Premium Gold Buyers is responsible (the "controller") for your personal information. Contact: Joe Ellis, 07960 148124, premiumgoldbuyers@gmail.com. ICO registration number: [ICO REGISTRATION NUMBER, IF REGISTERED].

• Details you enter in our enquiry forms: name, phone, email, postcode, the items you describe and any message.
• Information needed to complete a sale, such as identity documents, address and payment details.
• Records of our communications and transactions.
• Basic technical information needed to run the website securely.

• To respond to your enquiry and arrange postal or collection services — because you asked us to (steps before a contract).
• To assess items, make offers and pay you — to perform our contract with you.
• To carry out identity, anti-fraud and stolen-goods checks and keep required records — to meet legal obligations and our legitimate interest in preventing crime.

We do not use your enquiry details for marketing and we do not sell your information.

Our website hosting, database and email service providers, who process data on our behalf; our payment provider or bank when paying you; and the police or other authorities where required or permitted by law.

Enquiries that do not lead to a sale: [RETENTION PERIOD]. Transaction records: [RETENTION PERIOD — CONFIRM LEGAL REQUIREMENTS].

You can ask to access, correct or delete your information, or object to or restrict how we use it. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).

We use reputable providers and take reasonable steps to protect your information. Some providers may store data outside the UK; where they do, we rely on appropriate safeguards. Details: [PROVIDER LOCATIONS / SAFEGUARDS].

See our Cookie Policy.

We may update this policy. The latest version will always be on this page.