What counts as broken gold?
Anything gold that can no longer be worn as intended. Common examples customers ask about include:
- Snapped or knotted chains and bracelets
- Single earrings and lost-back studs
- Bent, cracked or cut rings
- Pendants with broken bails, odd links and clasps
- Damaged or dated pieces you simply no longer want
We cannot promise every item can be bought — that is decided by assessment — but there is no harm in asking.
Why the damage usually matters less than you think
For a piece that will not be worn again, what matters is the gold in it: how pure it is (its carat or fineness) and how much it weighs. A 9ct chain in two pieces contains the same gold as it did in one. Our guide to how gold is valued by carat, weight and purity explains this in more detail.
Before you send broken gold
- Keep small pieces together in a small sealed bag so nothing goes missing.
- Photograph everything and write a simple list — include broken bits.
- Look for marks such as 375, 585, 750 or 916 using our gold hallmarks guide.
- Do not try to repair, clean aggressively or remove stones.
- Wait for confirmed sending instructions — see how to sell gold by post safely.
No obligation
You receive an offer to review and nothing is sold unless you accept. Return and payment terms are confirmed before any transaction is completed. If your pieces are intact jewellery you might still wear, see selling gold jewellery instead. Ready? Request your free postal envelope from anywhere in England, Scotland, Wales or Northern Ireland.