Why receipts are rarely available
Jewellery is often passed down, given as presents or bought long before anyone thought of selling it. Premium Gold Buyers regularly considers items where customers have no receipt, box or certificate.
What matters instead
When an item is assessed for its precious metal, the key questions are its metal type, fineness and weight — not what was originally paid. Hallmarks can help, and our guide to gold hallmarks explains what to look for. Read how gold is assessed for the detail.
What you may be asked
Like any responsible buyer, we may ask you to confirm the items are yours to sell and to provide identification and contact details. This protects you and helps prevent stolen goods being traded. How your information is handled is explained in our privacy policy.
Make your own record
Without a receipt, your own record is useful. Before you send anything, photograph each item, note any marks and keep a simple list. Our guide to selling gold by post safely explains how.
Ready to enquire?
Whether you have broken gold, unwanted gold jewellery or silver, you can request your free postal envelope. Nothing is sold unless you accept the offer.