1. Your enquiry is received
When you submit a form on this website, your details are recorded securely and passed to Premium Gold Buyers straight away. You will see a confirmation on screen once it has been received. If you would rather talk, you can call Joe on 07960 148124 at any point.
2. We get in touch
We contact you using the details you provided to talk through your items. It helps if you can describe what you have, any marks you can see and an approximate quantity or weight. Photos can be useful too.
3. Agreeing how items reach us
Depending on where you are and what suits you, we agree either a postal method or, where available, a collection. Before anything is sent or collected, we confirm the arrangements together with the applicable payment and return terms. Our guide to selling gold by post safely explains how to prepare.
4. Assessment
Your items are assessed for metal type, fineness and weight. Read how gold is assessed for more detail.
5. Your offer and your decision
You receive an offer to review. Nothing is sold unless you accept it. If you decline, your items are handled according to the return terms confirmed with you beforehand.
Questions or concerns
If anything is unclear at any stage, or you are unhappy with how something has been handled, contact us by phone on 07960 148124 or by email at premiumgoldbuyers@gmail.com. See our terms and conditions and privacy policy for full details.